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Hotels - Guest Cycle Sharing
The citybyke Automated Guest Cycle Hire solution allows the automated use of high quality bikes by your Guests. Helping to ensure your Guests have a sustainable, simple solution for travelling short trips whilst staying at your hotel.
Bikes are accessed via the use of authorised key cards which enables them to remove a bike which is located at an Automated Docking Post. The bike is 'paired' to the Guest producing data relating to what Guest removed the bike and at what time. When the Guest returns the bike they simply dock the bike to the Automated Docking Post. A simple high quality solution for the changing needs and demands of the sophisticated traveller.
UK, European and US Government Policy strongly supports cycling as a priority and proposed hotel, commercial and residential property increasingly have to produce a Green Travel Plan to help support any Planning Applications for new developments.
Governments are looking for organisations to deliver innovative solutions for their existing buildings and operations and carbon emission targets are being imposed relating to transport. The citybyke solution helps to ensure that there is now a simple, automated and high quality solution to help deliver this.
How will citybyke benefit your hotels?
- Promotion of a sustainable transport solution for your Guests.
- Help to cultivate potential Guest's to choose your hotels. With the current and projected trends for a high percentage of travellers becoming focused on sustainable solutions to help them choose their travel package the citybyke scheme will help them in that decision making process.
- Help drive the bottom line of the hotel.
- Ensuring that your hotels are committed to Green Travel Plans.
- Huge value and marketing benefits in becoming the Worlds first hotel operator to offer an Automated Guest Cycle Hire scheme.
- Promoting a healthy lifestyle for your Guests.
How it Works for your Guests -
- Guest decides they want to hire a bike
- Guest signs a form and hands to reception
- Access card is given to them
- The Guest swipes their card adjacent to the Automated Docking Post. The bike can be removed.
- Guest uses the bike.. for en-route stops the bikes have locks to enable them to be secured at any traditional bike stand
- Guest returns bike to the Automated Docking Post
- Usage by the Guest is automatically uploaded to the hotels reception (or other) to enable account update. The billing can be graduated to meet the needs of the hotel- hour, minute, day etc.
The bikes
Our bikes are hand made in Stratford-upon-Avon by Pashley. They are probably the highest quality bikes made in any volume within the UK having a heritage stretching back to 1920. citybyke exclusively use these bikes and are pleased to announce the strategic alliance with this traditional manufacturer.
Software and system design
All software and tracking technology is supplied by Shere Ltd. a UK based manufacturer of ticketing systems and payment technology. Many UK rail operators use Shere for their software and call centre functions. citybyke have a strategic alliance with Shere who provide the software design and call centre function.
Insurance and risk
Hiring bikes is not a new idea. Indeed a number of large corporate operators already offer bike rentals through an onsite shop, A hotel recently visited by citybyke to research bike hire was at Huntington Beach, California. The hotel operated by a well known international brand offered bikes to Guests. The Guests account was updated and payment for the bike hire was settled at check-out.
Naturally all parties need to be satisfied that the scheme meets all Health & safety requirements and has sufficient insurance cover.
Complete solution
Citybyke fund the entire capital cost of the installation and charge a monthly fee to the hotel to cover the following -
- Insurance
- Ongoing maintenance and service
- Replacement bikes and upgrades
- Repairs
